These horrendous crooks evicted an 80 year old single female family member. There were arrears on the rent left from her late husband which she offered to pay in full but they evicted her anyway with 48 hours notice. This flat had been her home for over 20 years. As I write this she is... Read Full Review

** It is with no exaggeration that I say that even 1 star is far too generous to rate my overall experience with ** and in part Freshwater Property Management. It is a constant struggle to get in touch with her as she seems to always be away from her desk or not in the office. When you... Read Full Review

Before having dealt with * we had an incredibly helpful agent who whenever i needed her would respond to emails and calls. However, having to deal with * is becoming increasingly frustrating and difficult. She does not respond to emails and when you call she is aggressive, dismissive and... Read Full Review

They own property to rent in St Marychurch road in Torquay Devon. They rent out around 8 retail outlets, the problem is that there is no car park for these property's. Sainbury's has parking for 8 only. This area is now being used as a general car park, and people are parking on... Read Full Review

FIRE HAZARD IN THIS BUILDING AND SQUATTERS !! next Grenfell tower ?? - criminal negligence ? If you want to collaborate contact me on: rainmakerproperties@icloud.com They did "major external works" in 2014, and charged us £305k for work, £49k for professional services, 7000... Read Full Review

Maureen is the rudest property manager i have ever come across. From my first conversation with her it is obvious she is inexperienced in her field. I work for a pm company too and she is an example of why our industry is falling rapidly and we have a bad reputation in the media. How can a company... Read Full Review

Hi, I have been 7 years with freshwater and I never had any problems.i did move house one month ago with the help of Maureen Arthur I moved in one week to a very nice flat fully refurbished with new carpet new kitchen a nice bathroom I'm so so happy and all the thanks for Maureen bless her... Read Full Review

I have e mailed Jemma Berry now 5 times. She never replies and apart from her rudeness, I find it so unprofessional and not acceptable in business in 2017. I am a superb leaseholder of Freshwatee for 20 years, always looking after their properties and general... Read Full Review

I've been with Freshwater for the last 3 years. We have had few problems in the property and they were always fixed professionally and in a timely manner. Maureen is very friendly and helpful - a pleasure to deal with. I'm happy tenant with best landlords I've ever have... Read Full Review

I have been a Tennant with freshwater for the last 7 yrs we had damp in the back room a crumbling wall in front room needed new windows front and back door. Since Maureen started I did one phone call to her telling her the problems with the property. Maureen was down at my property with James the... Read Full Review

This agents are a joke! Constantly failed to address the issues in our rented flat, avoided our requests and questions, mould and damp never dealt with properly for over 5 years now, they employ the cheapest builders around and it shows, pictures available on request! The property is not insulated, ... Read Full Review

Terrible in every aspect. Tried to contact them and had to wait 3 weeks for a reply, no out of office message, nothing. They deal with the cheapest contractors/cowboys they can get hold of. Sent contractors from CITYVIEW MANAGEMENT without appointment or any contact, entered our property WITHOUT... Read Full Review

I totally agree with all the comments on here. For years leaseholders at Burnham Court, Brent Street, Hendon were ripped off by Freshwater and got zero maintenance in return. As a result, someone fell through our fire escape stairs and was quite seriously injured. Freshwater then tried to charge ... Read Full Review

We were shown the house by an agent from Spencers in Woodford Green who didn't even take us to the garden. The house was still undergoing major works but assured it would be ready by moving in day (in 5 days time). When we moved in the carpet was replaced with a cheap, brownish thin one with paint... Read Full Review

Our block was managed by Freshwater from the 1960s onwards. The block was left in an awful state of disrepair until around 2001 (just after I bought my flat) and they started to do remedial works for which they overspecified, overcharged, wangled contracts with their usual list of 3 preferred... Read Full Review

This is the worst company! Please check the freeholder before you buy a property! They are so rude, wont do anything if you have a problem! Cant wait to sell my flat and buy a new one, but not with them! Hate them sooooooooo... Read Full Review

Freshwater consistently invoice for non existent services. They say work is done when it is not. They charge extortionate prices for work that is carried out. They never respond to letters/ phone calls / emails. It is impossible to resolve queries, dispute charges or discuss bad workmanship with... Read Full Review

Does this mean they may go... Read Full Review

I have a long lease where they are freeholders. Over the years some works were carried out to the block, which were usually very badly executed and some even appeared completely unnecessary. However, the block fell into disrepair and eventually major works were carried out, which no-one disputed... Read Full Review